1. Who we are
This website, leadsedge.co.za, is operated by Leads Edge Media, a digital marketing agency based in South Africa ("Leads Edge Media", "we", "us"). We are committed to handling personal information responsibly and in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
If you have any questions about this policy or about your personal information, email us at info@leadsedge.co.za.
2. Information we collect
Information you give us
When you send an enquiry through our contact form or by email, we collect the information you choose to provide, which may include:
- your name and the name of your company;
- your email address and phone number;
- the service you are interested in; and
- the details you include in your message.
Information collected automatically
Like most websites, our hosting provider keeps standard server logs, which can include your IP address, browser type, the pages you visit and the time of your visit. These logs are used to keep the website secure and working properly.
3. How we use your information
We use the information you give us only to:
- respond to your enquiry and communicate with you about it;
- discuss, prepare and provide the services you ask us about; and
- keep records of our correspondence with you.
We will not sell your personal information, and we will not add you to a marketing mailing list without your separate consent.
4. Why we are allowed to process it
We process your personal information with your consent, which you give when you submit the contact form, and where it is necessary to take steps you have asked for before entering into an agreement with us.
5. Who we share it with
We only share your information where it is needed to respond to you or to provide our services, for example with:
- our website hosting and email service providers, who store and transmit data on our behalf; and
- partners involved in delivering a service you have requested, such as our videography partner, only with your knowledge.
We may also disclose information where we are required to do so by law.
6. How long we keep it
We keep enquiry information for as long as it is needed to respond to you and to manage any working relationship that follows, and for any period required by law. When it is no longer needed, we delete it or make it anonymous.
7. How we protect it
We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep your information safe.
8. Your rights
Under POPIA you have the right to:
- ask whether we hold personal information about you and request a copy of it;
- ask us to correct or delete information that is inaccurate, out of date or no longer needed;
- object to us processing your information and withdraw your consent at any time; and
- lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za).
To make a request, email info@leadsedge.co.za.
9. Cookies
This website does not set advertising or analytics cookies. If we add tools such as Meta Pixel or analytics in future, we will update this policy before doing so.
10. Links to other websites
Our website may link to other websites, such as social media platforms. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated shown at the top.